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COMPLAINTS AND FEEDBACK

 

At 108 Harley Street we take your care very seriously and our quarterly patient questionnaires survey tells us were doing a great job!

On occasions a patient may wish to make a complaint or provide us with feedback on their experience with us.

If you would like to make a formal complaint
Please put your complaint in writing to the Practice Manager

Clair Linnane
108 Harley Street
London
W1G 7ET
clair@108harleystreet.co.uk

The practice Manager will acknowledge your complaint within two working days and provide a full written response within twenty working days.

If you are dissatisfied with the outcome or seek arbitration you can contact the Care Quality Commission

Care Quality Commission
www.cqc.org.uk
enquiries@cqc.org.uk
03000 616161

If you would like to provide Feedback
The Practice Manager reviews every single patient questionnaire

Thank you

Clair Linnane
Practice Manager

Printable Sheet

Enquiry Form

Patient Details
Consent for storing submitted data